US Dept. of Education - Loans Customer FAQ

Top Answers & How-to Guides

What is US Dept. of Education - Loans's Phone Number?

The question we are asked most often is about how to talk to US Dept. of Education - Loans customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any tax benefits or deductions for student loan payments?

Yes, there are tax benefits and deductions available for student loan payments. One such benefit is the student loan interest deduction,...
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Interest Rate

What is the interest rate for federal student loans?

The interest rate for federal student loans varies depending on the type of loan and when it was disbursed. For direct subsidized and...

Loan Types

What is the difference between subsidized and unsubsidized loans?

Subsidized and unsubsidized loans are two types of federal student loans offered by the US Department of Education. The main difference Subsidized loans are need-based and available to undergraduate students. The government pays the interest on these loans while the borrower is in school, during grace periods, and deferment periods. This means that the loan balance does not increase during these periods. In contrast, unsubsidized loans are available to both undergraduate and graduate students, and no financial need is required. Interest begins accumulating on these loans from the time they are disbursed, and borrowers are responsible for paying all of the interest accrued, even while in school or during deferment. Students can choose to either pay the interest while in school or have it capitalized, increasing the loan balance. Overall, subsidized loans are often more favorable since the government covers the interest during certain periods, reducing the overall cost of borrowing....

Consolidation

Can I consolidate my federal student loans?

Yes, you can consolidate your federal student loans. Loan consolidation allows you to combine multiple federal student loans into a...

Grace Period

What is the grace period for federal student loans?

The grace period for federal student loans is a designated time frame after graduation or dropping below half-time enrollment where...

Payment Options

Can I defer or forbear my federal student loan payments?

Yes, it is possible to defer or forbear federal student loan payments. Deferment allows borrowers to temporarily stop making payments...

Loan Limits

What is the maximum amount I can borrow for a federal student loan?

The maximum amount you can borrow for a federal student loan depends on various factors. For undergraduate students, the annual loan...

Refinancing

Can I refinance my federal student loans?

No, it is not possible to refinance federal student loans. Federal student loans have unique repayment options and benefits that are...

Default Consequences

What happens if I default on my federal student loans?

If you default on your federal student loans, serious consequences can occur. The US Department of Education has the authority to take...

Tax Benefits

Are there any tax benefits or deductions for student loan payments?

Yes, there are tax benefits and deductions available for student loan payments. One such benefit is the student loan interest deduction,...

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