i sent a parcel via ups from the UK to us, they picked it up promptly but this is where...

GetHuman-nishme's Complaint issue with UPS (UK) from January 2021

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The issue in GetHuman-nishme's own words
i sent a parcel via ups from the UK to us, they picked it up promptly but this is where all the problems started soon as it got into the US it got stuck in the customs*brokers holding warehouse, it was due to arrive on the **th of December it still is in the warehouse now! there are food and art gifts in the package. **i have called ups customer service about * times now and spent a total of about * hours on the phone with them with no success none of them have been helpful in the slightest there has been no communication even though i was supposed to get a call from the customs people within **hrs and that was on the **th. **I have even given the recipient the details of the package and he has called and he has had no success either.

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UPS (UK)

Complaint issue
Reported by GetHuman-nishme
Jan 1st, 2021 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 230 others
0 customers following this

Timeline

GetHuman-nishme started working on this issue
Jan 1st 10:29pm
GetHuman-nishme indicated the issue is not fixed yet.
Jan 2nd 5:55am
GetHuman-nishme indicated the issue is not fixed yet.
Jan 2nd 5:56am

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