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UPS (International) Customer FAQ

Top Answers & How-to Guides

What is UPS (International)'s Phone Number?

The question we are asked most often is about how to talk to UPS (International) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Does UPS offer any insurance options for international shipments?

Yes, UPS offers insurance options for international shipments. Customers can choose to insure their packages for an additional fee....
Ask any question you have about UPS (International) customer service, get an answer now.
Contact UPS (International) customer service

Destinations

What countries does UPS deliver to?

UPS delivers to over 220 countries and territories worldwide. Whether it's a small package or a large shipment, UPS offers international...
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Shipping Time

How long does international shipping with UPS take?

The duration of international shipping with UPS varies depending on various factors such as the origin and destination countries, the...
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Package Limits

What are the weight and size limits for international packages?

The weight and size limits for international packages vary depending on the destination and the service chosen. For UPS Worldwide Express...
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Tracking

Can I track my international shipment with UPS?

Yes, you can track your international shipment with UPS. UPS provides a user-friendly online tracking service that allows you to monitor...
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Documentation

What documents are required for international shipping?

For international shipping, certain documents are required for smooth customs clearance and efficient transportation. The necessary...
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Prohibited Items

What items are prohibited for international shipment?

There are several items that are prohibited for international shipment through UPS. These include hazardous materials such as explosives,...
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Services

What are the different international shipping services offered by UPS?

UPS offers a variety of international shipping services to meet customers' diverse needs. These include UPS Worldwide Express, which...
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Pickup

Can I schedule a pickup for my international package?

Yes, you can schedule a pickup for your international package with UPS. Our convenient online platform allows you to easily request...
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Insurance

Does UPS offer any insurance options for international shipments?

Yes, UPS offers insurance options for international shipments. Customers can choose to insure their packages for an additional fee....
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Help me with my UPS (International) customer service issue

Ask any question you have about UPS (International) customer service. We will do our best to get you answers right away.
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