Hello, I ordered goods on amazon (order* ***-*******-*******) and gave the shipping add...

GetHuman-bouyjou's customer service issue with UPS (International) from January 2019

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Hello, I ordered goods on amazon (order* ***-*******-*******) and gave the shipping address of a friend in NY since I am not on the spot. Just got a message saying the delivery was attempted by UPS but failed since there was apparently no one to leave it to. My friend lives in a building with a concierge and I am surprised my parcel was not left with him. My friend is not on the spot either so could the parcel be sent back and left with the concierge?
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UPS (International)

Customer service issue
Reported by GetHuman-bouyjou
Jan 15th, 2019 - 9 mons ago
I have an issue with UPS (International) too
Not resolved
Seen by 6 customers so far
Similar issue to 58 others
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GetHuman-bouyjou started working on this issue
Jan 15th 10:33am