The carrier in Phoenix, AZ has failed to deliver my merchandise (* rugs) after scheduli...

GetHuman-graytroy's Complaint issue with UPS Freight from August 2019

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-graytroy's own words
The carrier in Phoenix, AZ has failed to deliver my merchandise (* rugs) after scheduling * different appointments. Each time I call to ask what happened they have a different excuse. They do not attempt to reschedule on their own. I have also contacted the sender of the merchandise and they tell me I have to deal with the freight office directly since the freight office is also giving them different excuses for non-delivery. *There is definitely something wrong with this office and driver from the Phoenix, AZ that they can't get these items delivered. I don't know if they stole them or what but it doesn't make any sense that a delivery company wouldn't deliver merchandise. *The shipment number is *********. The order is under Troy Gray **** W Three Forks Rd. Prescott, AZ *****

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UPS Freight

Complaint issue
Reported by GetHuman-graytroy
Aug 5th, 2019 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 71 others
0 customers following this
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Timeline

GetHuman-graytroy started working on this issue
Aug 5th, 2019 7:18pm
GetHuman-graytroy confirmed the issue is fixed. Hooray!
Aug 8th, 2019 8:37pm