How do i change address drop for U-box?? - I was trying to change the drop off location...

GetHuman5974412's customer service issue with U-Haul from April 2021

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The issue in GetHuman5974412's own words
I was trying to change the drop off location of a U-box and the internet and phone lines were down. I was loosing patience after an hour on hold. Finally someone answered and informed me what the problem was and to again after *am the next morning. So I did and communications were still having troubles after an *:** minutes finally got the address changed. We filled the U-box and the next day i... ... How do i change address drop for U-box??
This was especially frustrating because I couldn't get ahold of U-haul online or on the phone without being on hold for over an Hour.

GetHuman5974412 did not yet indicate what U-Haul should do to make this right.

I am a new customer and if not for the good customer service I might have used another company.
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U-Haul

U-Box
Customer service issue
Reported by GetHuman5974412
Apr 18th, 2021 - 3 months ago
Not resolved
Seen by 17 customers so far
Similar issue to 413 others
0 customers following this

Timeline

GetHuman5974412 started working on this issue
Apr 18th 6:01pm
GetHuman5974412 indicated the issue is not fixed yet.
Apr 19th 12:03am

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