My daughter rented a uhaul cube van in Orillia on Rama rd. When she got there, she pic...

GetHuman3784252's Refund a Charge issue with U-Haul from October 2019

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The issue in GetHuman3784252's own words
My daughter rented a uhaul cube van in Orillia on Rama rd. When she got there, she picked up the keys and they were closed and there was a broken rear view mirror. This was for a “F” licence test. She could not take the van. She didn’t drive it anywhere and put the keys back in the slot. She called another U-Haul - had to go there and get a larger truck for double the cost.*First we want the $*** back for the U-Haul she never took off the property. It is illegal to have that truck on the road. Second I want U-Haul to pick up the extra $*** it costs for the second vehicle she had to get especially for the inconvenience. The U-Haul in rama road is not picking up the phone today and we can’t get the issue dealt with . This is very discouraging to say the least. i would appreciate your help with this.

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U-Haul

Refund a Charge issue
Reported by GetHuman3784252
Oct 17th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1348 others
0 customers following this

Timeline

GetHuman3784252 started working on this issue
Oct 17th, 2019 7:44pm
GetHuman3784252 indicated the issue is not fixed yet.
Oct 17th, 2019 11:56pm
GetHuman3784252 indicated the issue is not fixed yet.
Oct 18th, 2019 8:38pm

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