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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1388727's own words
Good day *I rent your Trailer today *When I received a message from your company*I called and say I will maybe **-mints late the lady said I have to be in time or I will get charged for full period of * hrs so I rush and break my neck to get the trailer back in time - so I was back in time so *she still charge me as I told her I will try my best to be back - I feel I want my money back as I did return this trailer back in time - Please *If I don't get this refund for late return I will write a review and this won't be good - really this lady are unprofessional and - Rude !!*Trailer Rego: ***QTV*If not get this late fees refunded - as the trailer was NOT LATE - !!!!!!!!!!!!!!*Regards*Ann Vlok ***********
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