Good day *I rent your Trailer today *When I received a message from your company*I call...

GetHuman1388727's customer service issue with U-Haul from November 2018

583 similar
0 following
Help with my U-Haul issue
Next: our robot will wait on hold for GetHuman1388727 to get a U-Haul rep on the line!
Always use the GetHuman Phone tocall U-Haul. We wait on hold and get a rep on the line for you faster and for free!
GetHuman1388727's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (9 mons ago)
First: share to improve GetHuman1388727's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1388727 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1388727's own words
Good day *I rent your Trailer today *When I received a message from your company*I called and say I will maybe **-mints late the lady said I have to be in time or I will get charged for full period of * hrs so I rush and break my neck to get the trailer back in time - so I was back in time so *she still charge me as I told her I will try my best to be back - I feel I want my money back as I did return this trailer back in time - Please *If I don't get this refund for late return I will write a review and this won't be good - really this lady are unprofessional and - Rude !!*Trailer Rego: ***QTV*If not get this late fees refunded - as the trailer was NOT LATE - !!!!!!!!!!!!!!*Regards*Ann Vlok ***********
GetHuman1388727 did not yet indicate what U-Haul should do to make this right.
I have an issue with U-Haul too
How GetHuman1388727 fixed the problem
We are waiting for GetHuman1388727 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get U-Haul's attention and get better help faster. Tap below to get started.
Having U-Haul issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1388727 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1388727
Nov 29th, 2018 - 9 mons ago
I have an issue with U-Haul too
Not resolved
Seen by 3 customers so far
Similar issue to 583 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1388727 started working on this issue
Nov 29th, 2018 7:16am