X Customer Service Issues

Archive 148

The following are issues that customers reported to GetHuman about X customer service, archive #148. It includes a selection of 20 issue(s) reported October 25, 2020 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I believe my response to a tweet by Ice Cube was unfairly reported, leading to my suspension. I engaged in hypothetical dialogue about possible reactions to historical figures if they were on Twitter, not attacking anyone. The suspension notice required tweet deletion for consideration of appeal, leaving me unable to recall specifics for reinstatement. I request a review of the situation to reinstate my account fully. Although the original tweet is deleted, I hope it can be accessed for clarification. I commit to refraining from similar exchanges to avoid further misunderstandings or false reports. I seek fairness in this matter and ask for a reconsideration of the suspension.
Reported by GetHuman5400975 on Sunday, October 25, 2020 9:35 AM
Hello Twitter community, I have been diligently working on growing my Twitter account while being mindful of the terms and conditions set by Twitter. Despite my efforts to ensure that I do not engage in mass following or unfollowing, my account has been suspended. I have always been cautious about the content I post to avoid hurting or spamming anyone. I believe there might have been an error leading to the suspension, as I am confident that I have not violated any bulk-following rules. I am well acquainted with Twitter's policies and regulations. I kindly request a review of my account, with an assurance that I will continue to abide by the platform's rules. Prior to the suspension on 10/14/[redacted], I reported an incident where my account settings on @MarsadTV were being tampered with via my other account @Ghazi[redacted]7. The suspension of my account on 10/17/[redacted] came unexpectedly.
Reported by GetHuman-kly_z on Sunday, October 25, 2020 1:08 PM
I recently faced suspension by Twitter after quoting a line from a Clint Eastwood movie. Despite lodging an appeal over a week ago, there has been no action taken to address this issue. My tweet contained accurate information regarding political parties and the Robodebt case, yet my account was suspended again when Trump's mass blocking took place. I am an Australian advocate for health and welfare, not involved in US politics, and now I am forced to create a new blog to continue supporting others. Twitter has not provided any specific reasons for the suspension, which coincided with Trump's actions, and has disregarded my numerous requests for reinstatement despite the evidence I have submitted.
Reported by GetHuman5406781 on Tuesday, October 27, 2020 9:00 AM
My account, @JASONLA[redacted]4, was flagged for a post, and I believe the person who flagged it may have knowledge about a murder on June 5, [redacted], in Niagara Falls, New York. This is my account, and I request the individual who complained about the post to be investigated as a person of interest in case 20-[redacted]. Please prepare the person's personal information for the officer who will request it. I will retain copies of this email for reference and to ensure cooperation. The content of my post concerns an alleged rape nearly covered up with murder, a matter of significance to me as the plaintiff and victim. I appreciate your prompt attention and response. Thank you, Jason Lang.
Reported by GetHuman5407030 on Tuesday, October 27, 2020 11:38 AM
My Twitter account @ghoisting got suspended due to a joke in my profile bio ("burn a gay call that LGBBQ") which I thought was funny as a member of the community. I tried to appeal, but it was denied. I attempted to send more appeals, but they were closed without acceptance. I'm struggling to reach out to Twitter for support to restore my account, causing me extreme stress. I've emailed them, offering to change my bio immediately, but haven't had any success. It's frustrating not having a direct line or live chat for assistance, and I've been experiencing anxiety for the past hour. Case number: #[redacted].
Reported by GetHuman-beomies on Thursday, October 29, 2020 6:54 PM
Hello, I am experiencing difficulties accessing my Twitter account, @goodythefirst, because I no longer have access to my old email and forgot to add my phone number to the account. Recently, my iPhone broke down, causing me to lose all my data and get signed out of my account. I've tried reaching out to Twitter multiple times to change my email, but I keep receiving the same response to tweet to Twitter support and send an email, which hasn't resolved my issue yet. I would appreciate a prompt response to assist me with this matter. Thank you.
Reported by GetHuman-goodyxtw on Saturday, October 31, 2020 8:35 PM
I am inquiring about the process of permanently deleting all my Twitter account details and information from Google servers and Twitter. Why was my Twitter account closed in a way that restricts my access? As the rightful owner, I, E.M., wish for a complete deletion and blockage of my account. I go by the username @emanueli_mgaya. I no longer seek account reactivation, simply prompt deletion. Please refrain from notifying me about accidental mishaps. I urge you not to cause further inconvenience. I have other matters to address today concerning unrelated topics. I am seeking closure and swift action on this matter.
Reported by GetHuman5422454 on Sunday, November 1, 2020 8:55 AM
I am experiencing issues with deleting my Twitter account, @emanueli_mgaya. Despite sending multiple deletion requests, my account is still active. I am frustrated and seeking assistance with permanently deleting it without any further delay. Your cooperation in this matter is appreciated. Thank you.
Reported by GetHuman5422518 on Sunday, November 1, 2020 9:52 AM
My account was permanently suspended after criticizing the president. I attempted to create a new account to keep up with the election updates but was immediately banned again. The situation is unjust. This election holds great significance, and the platform permits the spread of misinformation unchecked. While the service is crucial for protest updates, being banned for name-calling Trump seems extreme. I have raised this issue a week ago with no resolution. Contacting @twittersupport is also impossible for me. I demand my account be reinstated immediately.
Reported by GetHuman-melferbu on Monday, November 2, 2020 11:09 PM
My account, active for over a decade, has been unfairly suspended. Despite submitting an appeal, I have not received any substantial feedback. I apologize for the persistent follow-ups; without the ability to speak with a live person over the phone or communicate through Twitter Support's email, I am unsure how to present my case. The reported tweets I shared were taken out of context and did not breach Twitter's regulations. One tweet was misconstrued as promoting violence, but it actually did not contain any threats or harassment. It's perplexing how some users who violate the rules are not penalized, while I, as a person with a disability (Proximal Femoral Focal Deficiency), faced hateful conduct. The violent tweet directed at me was distressing, yet received no action from Twitter Support. Despite providing reasons for restoring my account and demonstrating the misinterpretation of my reported tweets, I had to delete them without the chance to debate each report. Please reinstate my account; I have been unjustly affected. Thank you, K. Knight.
Reported by GetHuman5430171 on Tuesday, November 3, 2020 6:58 PM
I made a small joke with a friend, which led to my Twitter account being permanently suspended. I have been attempting to contact Twitter support for several days without any response. This account is crucial for my work, and I have lost important contacts due to the suspension. It is urgent that I regain access to my account. Thank you for your help in unsuspending my account.
Reported by GetHuman-kendanu on Wednesday, November 4, 2020 11:41 AM
I created my first Twitter account in September, and a few weeks later, it got suspended. Feeling disappointed, I made a new account, only to have it suspended the next day. Hoping for a fresh start, I tried again with another account, only to face suspension once more yesterday evening. I am unsure why this keeps happening and have been attempting various methods to appeal, but I am not having any success.
Reported by GetHuman-tesawhyt on Monday, November 9, 2020 8:41 AM
On Oct. 24, [redacted], my client, Miles Szanto, a public figure, received an email from [redacted] alerting him to a suspicious login attempt on his account. The email instructed him to log in using a single-use code and change his password. Unfortunately, after doing so, he was locked out of his account. Despite his repeated attempts to contact Twitter for assistance, Mr. Szanto has not received any response and remains unable to access his account. Twitter has been instrumental in Mr. Szanto's career, and he is currently eager to share time-sensitive news about an upcoming project with his followers. However, not having access to his Twitter account is hindering his ability to communicate with his audience effectively.
Reported by GetHuman5447319 on Monday, November 9, 2020 7:09 PM
A few days ago, I found myself locked out of my account @evanwyattt across all devices. Despite numerous attempts to login with the correct password, I have been unsuccessful. Even after verifying the password with my password manager via Firefox, I still cannot gain access. Unfortunately, I am also locked out of the associated email ([redacted]) and unable to recover the account using the linked phone number ([redacted]). Despite reaching out to Twitter Support and receiving instructions to update my password while logged in on a device, I am already logged out on all devices and cannot follow through with this method. I am in need of assistance in regaining access to my account and updating the email linked to it for future convenience. I am willing to provide necessary identification to facilitate this process. Thank you, Evan.
Reported by GetHuman-evanwyat on Tuesday, November 10, 2020 9:27 PM
Hello, I am experiencing difficulties logging into my Twitter account. I deactivated my account and then attempted to reactivate it, but I am now facing a security prompt from Twitter requesting confirmation of my email address. Unfortunately, I no longer have access to the email associated with the account. When I initially created the account, I used a phone number, but this option is not available during the reactivation process. Consequently, my account is now locked, and I am at risk of permanently losing it if the issue is not resolved within 30 days. My username is @chm[redacted]42. I have my password and remember the phone number I used when setting up the account, but the email verification is causing me the most difficulty. Despite trying various solutions from the Twitter support site, I have been unsuccessful due to the account being deactivated, making it challenging to locate. I urgently require your assistance in resolving this matter and recovering access to my account. Thank you for your help!
Reported by GetHuman-hesho on Thursday, November 12, 2020 10:24 PM
I am encountering the same issue when trying to reset my password. After entering my username, it redirects me to the "log in issues" section where I select "reset my password," only to be looped back to entering my username again. Despite seeing another field for my username, I am unable to successfully reset my password. The email and phone number linked to my account are outdated, and I failed to update them. I am in a tough spot as my business depends on this account. I urgently require access. Your assistance is greatly appreciated.
Reported by GetHuman-mchaella on Thursday, November 12, 2020 10:49 PM
I am experiencing difficulties logging in to my Twitter account. I deactivated it and tried to reactivate it, but could not access the email linked to the account. Although I initially registered the account with my phone number, this option was not available during the reactivation process, resulting in my account being locked. It is crucial to resolve this matter promptly as I risk permanently losing access if I do not address it within 30 days. I appreciate any assistance in recovering my account. Thank you.
Reported by GetHuman-hesho on Saturday, November 14, 2020 12:29 AM
I have been using this Twitter account consistently for over a year. Following the closure of my previous accounts, I created the Texas Granny account using my [redacted] email. However, yesterday, I was asked to verify my account despite using it daily on the same devices. Despite the platform stating it would call me for a verification code, I did not receive any calls after multiple attempts, ultimately locking me out of my account. It is frustrating not to have a direct phone number for customer support or the ability to speak to a real person. I have already changed my password and urgently need access to my Texas Granny account.
Reported by GetHuman-sebarnhi on Tuesday, November 17, 2020 2:16 PM
Two weeks ago, I received a 7-day suspension from Twitter which should have ended by now. Despite that, I still can't access my account. When I attempted to resolve the issue by deleting the reported tweets, I encountered a problem as I was unable to fulfill this task. Now, even though the suspension period is over, I am locked out. The email provided for verification is partially redacted, and there seems to be confusion about whether it belongs to my current account. When I try to use my known email, it appears to be linked to a previous account that I no longer use. This situation is preventing me from accessing my current account named rockominn and maintaining my followers and followings. I am seeking assistance to restore access to my account, fix the email verification issue, and understand why this suspension has extended beyond the initial 7 days.
Reported by GetHuman5472222 on Tuesday, November 17, 2020 11:39 PM
Hello! I need to reset the password for my Twitter account @lndigou (lowercase L, not uppercase i). I can't reset it because I no longer have access to my old phone number linked to the account. When I tried to remove the phone number to add a new one, it asks for a password I can't remember. I also attempted to update the email address, but it still prompts me to reset the password. My previous phone number was [redacted] (no longer in use) and the old email was [redacted] (also inaccessible). Some of my previous passwords were bootyfull, D0pefresh, & Alyx03167. My Twitter handle is @lndigou, the same as my Instagram. I simply want to reset the password to continue sharing my artwork on the platform. Thank you for your assistance.
Reported by GetHuman-luprix on Wednesday, November 18, 2020 12:17 AM

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