I travelled on the **.**.** and one of the staff took my hand luggage to business class...

GetHuman-hildabit's Complaint issue with Turkish Airlines from April 2019

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The issue in GetHuman-hildabit's own words
I was travelling for a wedding and Xmas in uganda. ... I travelled on the **.**.** and one of the staff took my hand luggage to business class as their was no space on above my seat. i didn't get it till *th Jan ** with some missing items.I have since filled in variety of claim forms, but I have never got a reply I Phoned al most everyday in Jan to March but your staff would tell me its still under investigation!!*My ref which was given to me was EBBTK*****.*On my way back to Gatwick my luggage was also delayed for two days also with items missing.*I have all the proof but the airline have totally ignore me.
Very frustrating because i was told i woukd find my luggagge at entebbe which i didnt get after almost * weeks.*I was more frustrated all the time i called the airline they told me they are looking into it.
I want to be rembursed what i lost both journies and also the claim for my waiting time and being incovenienced.
This was my second time to use this airline.
Nothing a part from phoning them and feeling in irregularity formds.
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Turkish Airlines

I used turkey aailines flight TK****.my first
Complaint issue
Reported by GetHuman-hildabit
Apr 10th, 2019 - 2 years ago
Fixed
Seen by 13 customers so far
Similar issue to 2235 others
0 customers following this
Items needed
Flight Number
Ticket Number
Email on Reservation
Phone Number on Reservation
Name of Passenger(s)
Home Address
Date of Birth

Timeline

GetHuman-hildabit started working on this issue
Apr 10th, 2019 1:56am
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 10th, 2019 1:58am
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 10th, 2019 6:56am
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 10th, 2019 6:56am
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 10th, 2019 6:57am
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 10th, 2019 6:57am
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 10th, 2019 6:58am
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 10th, 2019 7:08am
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 11th, 2019 3:20pm
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 11th, 2019 3:22pm
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 13th, 2019 2:56am
GetHuman-hildabit indicated the issue is not fixed yet.
Apr 13th, 2019 2:56am

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