Hello,*I had a flight from RUH to IAD with the turkish airlines on January, *, **** whi...

GetHuman-alhusayn's customer service issue with Turkish Airlines from October 2018

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The issue in GetHuman-alhusayn's own words
Hello,*I had a flight from RUH to IAD with the turkish airlines on January, *, **** which was canceled due to a snow storm and I was not able to get another flight because as per the airlines employee he doesn’t know when the flights will be back. The flight number was TK**** from Riyadh to Istanbul and TK**** from Istanbul to Washington. My ticket number is *************. Due to the cancellation of flight and not being able to get another one with Turkish Airlines I had to get another ticket with a different airlines which cost me ***** Saudi Rials. I have been trying to get a refund from your side by contacting your office in both Washington and in Riyadh by phone and by going to the office and did not get any response by them. Yesterday I got a phone call from your office in Riyadh about the refund and when I went their they told me that I will get a refund of *** Saudi Rials because I did not show up on the airport which is not true I was there and the flight was canceled due to a snow storm. Please try to solve my problem.*Thank you,*Khalid Alhusayni

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Turkish Airlines

Customer service issue
Reported by GetHuman-alhusayn
Oct 16th, 2018 - 4 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 376 others
0 customers following this


GetHuman-alhusayn started working on this issue
Oct 16th, 2018 7:37am

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