Before contacting them, items GetHuman696494 may need:
Flight Number, Ticket Number, Email on Reservation, Phone Number on Reservation, Name of Passenger(s), Home Address, and Date of Birth
Top Tip from another customer
If you lost your luggage you should go to guest services in the airport and report it immediately. Once you do that you can submit a claim there. They will then give you a claim number. You will need that for future reference.
The issue in GetHuman696494's own words
On Aprli **, ****, I traveled on Turkish Airlines, flight number TK * Skopje - Istanbul, Istanbul - New York.* My laptop Sony Vaio (white) was retained at the airport Ataturk in Istanbul by the Gozen security in Turkish Airlines. I was asked to left information about my address, and i was told that my laptop will be returned in Macedonia within ** days. Now has been more than a year and I still have not received my laptop. I tried to contact you before and I've received an answer from the Gozen Security costumer service when they told me that my laptop is at the Lost and Found office and that they have informed them about my issue. But, I never received an answer from them. I ask you if you can contact them and let them know about my issue, because I tried to contact them so many times on so many emails and i didn't get any answer back.
GetHuman696494 did not yet indicate what Turkish Airlines should do to make this right.
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