In December **** tunecore required all users to change their password upon login. It h...

GetHuman-lightsha's customer service issue with TuneCore Inc. from May 2018

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The issue in GetHuman-lightsha's own words
In December **** tunecore required all users to change their password upon login. It has been almost half a year and I am still unable to login. Every time I receive the email to reset my password, I click the link, type in a new, stronger password, and click the Change Password button. The button does not work, nothing is submitted, the password is not changed, and for months I have not been able to login to my account.**I have contacted tunecore a couple times now and have not received more than generic support with a link to reset my password (which doesn't work).**Something server side on tunecore is preventing me from updating my password and logging in.
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TuneCore Inc.

Customer service issue
Reported by GetHuman-lightsha
May 21st, 2018 - 8 mons ago
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GetHuman-lightsha started working on this issue
May 21st, 2018 6:36pm