Phone stolen. Just need it cut off

GetHuman745564's customer service issue with TruConnect from June 2018

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The issue and preferred resolution, in GetHuman745564's own words:
The problem I ran into: Phone stolen. Just need it cut off
I trust that TruConnect will make this right and come up with a resolution that is fair.
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TruConnect

Customer service issue
Reported by GetHuman745564
Jun 3rd, 2018 - 2 mons ago
I have an issue with TruConnect too
Not resolved
Seen by 4 customers so far
Similar issue to 204 others
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Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman745564 started working on this issue
Jun 3rd 6:11pm