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Can I use my own phone with TruConnect?

Asked 2 years ago
Yes, you can use your own phone with TruConnect, provided that your device is compatible with the network technology used by TruConnect. TruConnect primarily operates on GSM and CDMA networks, so it is important to check whether your phone supports these technologies. Generally, smartphones that are unlocked and compatible with these network types have a higher chance of being used with TruConnect services. Before attempting to activate your device with TruConnect, you should verify the specific requirements for your phone. This includes checking if it is unlocked from any previous carrier and has the necessary bands supported by TruConnect. Additionally, the phone must not be reported as lost or stolen, as such devices are often blacklisted and cannot be activated with new service providers. For further assistance on compatibility, TruConnect usually provides resources on their website where you could learn how to bring your own device to their service, as well as details on how to activate it. The website may also offer information on the SIM card requirements and other details necessary for a successful activation. It is always a good idea to consult the current web page to gather the most accurate and updated information regarding device compatibility.
Answered Jul 2nd 2025

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