i booked a room in murphfeesboro, tn. for the night of ****. they have a no pet policy...

GetHuman-frnkwiz's Refund a Charge issue with Trivago from August 2020

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Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-frnkwiz will need to dig through the advice provided by Trivago, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-frnkwiz can let us know if they help or not.
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The issue in GetHuman-frnkwiz's own words
i booked a room in murphfeesboro, tn. for the night of ****. they have a no pet policy at the hotel so i called the hotel to cancel my reservation. they cancelled at their end but was told to contact trivago to cancel at their end. I cannot get through to trivago and want to cancel my reservation. how to i get through to trivago? it was booked through expedia. all i want to do is cancel so i am not charged for the room. they never sent me a reservation as they got my gmail address wrong. how can i cancel this through trivago?? Frank Coppola. *****@***.com

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Trivago

Refund a Charge issue
Reported by GetHuman-frnkwiz
Aug 20th, 2020 - 2 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 574 others
0 customers following this

Timeline

GetHuman-frnkwiz started working on this issue
Aug 20th 8:27pm

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