I have booked a room in tarangi resort, dhikuli, Ramnagar, Uttrakhand for one night sta...

GetHuman1955093's customer service issue with Trivago from January 2019

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The issue in GetHuman1955093's own words
I have booked a room in tarangi resort, dhikuli, Ramnagar, Uttrakhand for one night stay by agooda through Trivago and I was make full payment via my card. But at the time of check out on ********, hotel staff mhod. Saddam asked me for payment again, while I was already made and I show the voucher, e mail and payment msg also but they said we have not received any amount from agooda or any other so I was compelled to make double payment. Therefore, request you to please take this matter seriously and solve the problem as soon as possible. Thanks
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Trivago

Customer service issue
Reported by GetHuman1955093
Jan 13th, 2019 - 9 mons ago
I have an issue with Trivago too
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Seen by 5 customers so far
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Timeline
GetHuman1955093 started working on this issue
Jan 13th 7:01am