I booked a room and they won’t let me cancel there is black mold everywhere and has lot...

GetHuman1220395's customer service issue with Trivago from September 2018

2 views
 | 
981 similar
 | 
0 following
Help with my Trivago issue
First: share to improve GetHuman1220395's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1220395's next move: go to the Trivago help center.
Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1220395 will want to follow the link below to head to their help center. We will check on GetHuman1220395 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1220395 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1220395's own words
I booked a room and they won’t let me cancel there is black mold everywhere and has lots of water damage please call ASAP **********
GetHuman1220395 did not yet indicate what Trivago should do to make this right.
I have an issue with Trivago too
How GetHuman1220395 fixed the problem
We are waiting for GetHuman1220395 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Trivago's attention and get better help faster. Tap below to get started.
Having Trivago issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Trivago email you?
This email address isn't valid
Follow this issue
See how GetHuman1220395 fixes it.
This email address isn't valid

Trivago

Customer service issue
Reported by GetHuman1220395
Sep 27th, 2018 - a mon ago
I have an issue with Trivago too
Not resolved
Seen by 2 customers so far
Similar issue to 981 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1220395 started working on this issue
Sep 27th 11:28pm