I booked * nights and may only need * but I just don’t know yet, I would like to book e...

GetHuman-rrrrfran's customer service issue with Trivago from September 2018

6 views | 969 similar | 0 following
Help with my Trivago issue
First: share to improve GetHuman-rrrrfran's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-rrrrfran's next move: find and follow the right step-by-step guide.
Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rrrrfran will need to dig through the advice provided by Trivago, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rrrrfran can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Trivago has better answers for you: Trivago Help Center
The issue in GetHuman-rrrrfran's own words
Get a refund for * of the days because I might not need * nights there.*I just want to keep the Friday night booking for that room, and pay as I need the room. ... I booked * nights and may only need * but I just don’t know yet, I would like to book extra days as needed and not lose ANY money. My name is Roslyn Franklin and I booked * rooms yesterday. *I would like a refund for * of the nights and I would like to book the room as I need it please.
I don’t want to lose my money if I don’t need the room for * days, please help me resolve this issue.
I just want to keep my Friday night room and get a refund on the Saturday and Sunday night room until I know if I really need it those nights.
I expect my wishes to be accepted please.
No
How GetHuman-rrrrfran fixed the problem

We are waiting for GetHuman-rrrrfran to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Trivago's attention and get better help faster. Tap below to get started.
Having Trivago issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rrrrfran fixes it.
This email address isn't valid

Trivago

Super * Hotel in St. Louis Missouri
Customer service issue
Reported by GetHuman-rrrrfran
Sep 26th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 969 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-rrrrfran started working on this issue
Sep 26th, 2018 4:37am