I booked * nights and may only need * but I just don’t know yet, I would like to book e...

GetHuman-rrrrfran's customer service issue with Trivago from September 2018

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The issue in GetHuman-rrrrfran's own words
Get a refund for * of the days because I might not need * nights there.*I just want to keep the Friday night booking for that room, and pay as I need the room. ... I booked * nights and may only need * but I just don’t know yet, I would like to book extra days as needed and not lose ANY money. My name is Roslyn Franklin and I booked * rooms yesterday. *I would like a refund for * of the nights and I would like to book the room as I need it please.
I don’t want to lose my money if I don’t need the room for * days, please help me resolve this issue.
I just want to keep my Friday night room and get a refund on the Saturday and Sunday night room until I know if I really need it those nights.
I expect my wishes to be accepted please.
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Super * Hotel in St. Louis Missouri
Customer service issue
Reported by GetHuman-rrrrfran
Sep 26th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 969 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)


GetHuman-rrrrfran started working on this issue
Sep 26th, 2018 4:37am