On tues **** Booked novotel north Wollongong mon **** and tues **** * nights. Have not...

GetHuman1135989's customer service issue with Trivago from September 2018

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GetHuman1135989's next move: go to the Trivago help center.
Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1135989 will want to follow the link below to head to their help center. We will check on GetHuman1135989 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1135989 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1135989's own words
On tues **** Booked novotel north Wollongong mon **** and tues **** * nights. Have not received confirmation email. Rang hotel and they do not have booking in name of Harris. At this stage hotel happy to book us in but do not want double booking. Please reply quickly to this email address. We gave you our email address and credit card details on pay later arrangement.
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Trivago

Customer service issue
Reported by GetHuman1135989
Sep 13th, 2018 - 3 mons ago
I have an issue with Trivago too
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Seen by 3 customers so far
Similar issue to 886 others
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Timeline
GetHuman1135989 started working on this issue
Sep 13th 12:32am