I am trying to book a trip to Chicago from August ** to September * for a family of * a...

GetHuman-d_humber's customer service issue with Trivago from August 2018

Help with my Trivago issue
The issue in GetHuman-d_humber's own words
I am trying to book a trip to Chicago from August ** to September * for a family of * adults and three children (*, *, *). The Trump hotel comes up with a price of $***.** per night but when i click on the deal it is over $**** per night. I tried calling the hotel and the closest they could get was $***.** per night for a smaller room that may not properly accommodate my family. What is your listed deal and why can't I get the posted deal?
I see where this situation or problem is listed as fixed. IT IS NOT FIXED OR RESOLVED. I would like for someone from Trivago to contact me and explain why I wasn't able to get the deal listed on your website when I was trying to make my reservations!!!
I have used Trivago for several years and I have never had any issues.
I am not sure what else I can try. I feel the only way to get this resolved is to have someone from Trivago to contact me a explain why I wasn't able to get the posted deal on the Trivago website. I have used Trivago for several years and I haven't had any issues. This is very discouraging to spend all of the time researching for the best deal only to learn the deal wasn't available.
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Trivago

Customer service issue
Reported by GetHuman-d_humber
Aug 22nd, 2018 - a mon ago
I have an issue with Trivago too
Fixed
Seen by 11 customers so far
Similar issue to 710 others
0 customers following this
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Timeline
GetHuman-d_humber started working on this issue
Aug 22nd 1:49am
GetHuman-d_humber indicated the issue is not fixed yet.
Aug 22nd 3:16am
GetHuman-d_humber indicated the issue is not fixed yet.
Aug 22nd 3:18am
GetHuman-d_humber indicated the issue is not fixed yet.
Aug 23rd 9:54pm
GetHuman-d_humber indicated the issue is not fixed yet.
Aug 23rd 9:55pm
GetHuman-d_humber indicated the issue is not fixed yet.
Aug 23rd 9:59pm
GetHuman-d_humber indicated the issue is not fixed yet.
Aug 23rd 10:00pm
GetHuman-d_humber indicated the issue is not fixed yet.
Aug 23rd 10:40pm
GetHuman-d_humber indicated the issue is not fixed yet.
Aug 26th 6:29pm
GetHuman-d_humber indicated the issue is not fixed yet.
Aug 26th 6:34pm