I am trying to book a trip to Chicago from August ** to September * for a family of * a...
GetHuman-d_humber's customer service issue with Trivago from August 2018
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The issue in GetHuman-d_humber's own words
I am trying to book a trip to Chicago from August ** to September * for a family of * adults and three children (*, *, *). The Trump hotel comes up with a price of $***.** per night but when i click on the deal it is over $**** per night. I tried calling the hotel and the closest they could get was $***.** per night for a smaller room that may not properly accommodate my family. What is your listed deal and why can't I get the posted deal?
I see where this situation or problem is listed as fixed. IT IS NOT FIXED OR RESOLVED. I would like for someone from Trivago to contact me and explain why I wasn't able to get the deal listed on your website when I was trying to make my reservations!!!
I have used Trivago for several years and I have never had any issues.
I am not sure what else I can try. I feel the only way to get this resolved is to have someone from Trivago to contact me a explain why I wasn't able to get the posted deal on the Trivago website. I have used Trivago for several years and I haven't had any issues. This is very discouraging to spend all of the time researching for the best deal only to learn the deal wasn't available.
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