We carefullly tried to get a room for July ** at Comfort Suites using non refundable...

GetHuman-svpeacef's customer service issue with Trivago from July 2018

4 views
 | 
454 similar
 | 
0 following
Help with my Trivago issue
GetHuman-svpeacef's next move: try the Trivago help center.
Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-svpeacef will want to follow the link below to head to their help center. We will check on GetHuman-svpeacef later to make sure it's all set or try to help escalate.
The issue in GetHuman-svpeacef's own words
We carefullly tried to get a room for July ** at Comfort Suites using non refundable ** dollar plan. We were very careful about the date. But when we got the confirmation it was for Aug *. Trivago gave us an unusable date and stole our money. Now we hear from our telephone call to Comfort Suites, there never was a room available July ** for ** dollars. Their only room available was well over *** dollars. So it was a deliberate theft.
GetHuman-svpeacef did not yet indicate what Trivago should do to make this right.
I have an issue with Trivago too
How GetHuman-svpeacef fixed the problem
We are waiting for GetHuman-svpeacef to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Trivago's attention and get better help faster. Tap below to get started.
Having Trivago issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-svpeacef fixes it.
This email address isn't valid

Trivago

Customer service issue
Reported by GetHuman-svpeacef
Jul 18th, 2018 - a yr ago
I have an issue with Trivago too
Fixed
Seen by 4 customers so far
Similar issue to 454 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-svpeacef started working on this issue
Jul 18th, 2018 2:38am
GetHuman-svpeacef indicated the issue is not fixed yet.
Jul 18th, 2018 3:41am
GetHuman-svpeacef indicated the issue is not fixed yet.
Jul 18th, 2018 3:44am
GetHuman-svpeacef indicated the issue is not fixed yet.
Jul 20th, 2018 2:12am