Please honour your advertised price on the widely used trivago website.

GetHuman-daleykb's customer service issue with Trivago from July 2018

16 views | 390 similar | 0 following
Help with my Trivago issue
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Trivago doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-daleykb will need to dig through the advice provided by Trivago, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-daleykb can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Trivago has better answers for you: Trivago Help Center
The issue in GetHuman-daleykb's own words
I was trying to book accommodation the 'Legian Bali Resort' *-* Jan **** for * adults. ... I attempted to use the trivago website this evening to book accommodation at 'The Legian Bali Resort" and was directed to the booking.com website for price $*** p*night. I have a screen shot that shows this fact. When trivago search engine guided me to the booking.com website the price $*** did not appear. A much larger price appeared for the booking.**I would like trivago to honour the advertised price $*** for accommodation at The Legian Bali resort *-* Jan **** for * adults.
Please honour the price discrepancy and offer me the advertised price of $*** per night for * adults.
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Trivago

Accommodation booking search engine for Booking.com
Customer service issue
Reported by GetHuman-daleykb
Jul 9th, 2018 - 4 years ago
Fixed
Seen by 16 customers so far
Similar issue to 390 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman-daleykb started working on this issue
Jul 9th, 2018 11:20am
GetHuman-daleykb indicated the issue is not fixed yet.
Jul 9th, 2018 12:27pm
GetHuman-daleykb shared this issue with friends on Facebook
Jul 9th, 2018 12:28pm
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Jul 9th, 2018 12:29pm
GetHuman-daleykb indicated the issue is not fixed yet.
Jul 9th, 2018 12:34pm

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