I'm unable to book the hotel via trivago. Upon booking, no confirmation e-mail or msg i...

GetHuman-amitcool's customer service issue with Trivago from May 2018

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The issue and preferred resolution, in GetHuman-amitcool's own words:
I'm unable to book the hotel via trivago. Upon booking, no confirmation e-mail or msg is being sent from your end. Also, there is no option in the app so that I can review whether the booking has been made or not. Kindly help
I trust that Trivago will make this right and come up with a resolution that is fair.
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Trivago

Customer service issue
Reported by GetHuman-amitcool
May 27th, 2018 - 2 mons ago
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman-amitcool started working on this issue
May 27th 12:59pm