Error message - Email you my itinerary - TripIt is not reading and entering my itinerar...

GetHuman338135's customer service issue with TripIt.com from April 2018

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The issue in GetHuman338135's own words
Email you my itinerary ... Error message
TripIt is not reading and entering my itinerary from American Airlines
Fix the problem for me
I have an issue with TripIt.com too
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TripIt.com

TripIt entering my itinerary
Customer service issue
Reported by GetHuman338135
Apr 24th, 2018 - 7 mons ago
I have an issue with TripIt.com too
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Seen by 1 customer so far
Similar issue to 17 others
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Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)
Timeline
GetHuman338135 started working on this issue
Apr 24th 6:22am