Dear Trip Advisor,**Greetings from Radisson Blu Resort, Fujairah!**We would like to bri...

GetHuman5311260's Dispute a Review issue with TripAdvisor from September 2020

13 views | 853 similar | 0 following
Help with my TripAdvisor issue
First: share to improve GetHuman5311260's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman5311260's next move: talk to TripAdvisor when they open.
TripAdvisor's call center is closed now. We will send GetHuman5311260 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman5311260 may need:
Name of the business, Email address on the account, Booking reference, and Name on the account
The issue in GetHuman5311260's own words
Dear Trip Advisor,**Greetings from Radisson Blu Resort, Fujairah!**We would like to bring an attention to you regarding a dishonest review that was posted by Ms. Namir. Kindly note that after following up with the Guest, she failed to provide the brand name of their speaker so that we can investigate. Kindly help us to pull down the below review as it ruins the reputation our property.**************************************************************************************************We got Stolen! Security and Management didn't really care!!! It's not Safe*Shockingly, we got robbed at the hotel ground and nobody cared!*We left out staff on the beach lounges and went to pick up our food from the restaurant, when we came back we didn't find our speaker! We went to security and they couldn't be colder than this! They were like, are you sure?!**One guy came to check if it's not really there and then he was like, what to do!!?*Seriously, you don't care that you have a thief on your grounds! Is that something that happens every day at the hotel that you don't care anymore?! We insisted that they check the CCTV, after that they came and said sorry, it's too dark. They were extremely cold and very clear with their reactions that they care at ALL!*We asked him to check the cameras again and gave him a more accurate period, guess what, they didn't even get back to us again or said anything to us. It's like go to ****, we don't care, we will not do anything and what happened happened.**We are in shock that this happened here and inside hotel grounds and the hotel security don't care at all!*We couldn't enjoy our weekend, since we were afraid all the time that somebody can take our stuff and even the rooms might not be safe. I never felt that unsafe anywhere else, especially in a hotel which supposed to have a security team!**We didn't just lose our speaker which value ****DHS but we also had our vacation ruined, we lost trust in their security system and in shock that thieves are around us and nobody will do anything to catch them!**Very unprofessional. Stay away, you and your stuff will not be safe there, they will not even mover a finger.**What a failure!*Read less**************************************************************************************************Should you need further assistance please do not hesitate to contact us.**Kind Regards,*John Kimani.

GetHuman5311260 did not yet indicate what TripAdvisor should do to make this right.

How GetHuman5311260 fixed the problem

We are waiting for GetHuman5311260 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common TripAdvisor customer problems.
How Do I Remove My Tripadvisor Review?How Do I Cancel My Reservation on Tripadvisor?How Do I Update My Listing or Business Details on Tripadvisor?How Do I Get Tripadvisor to Refund a Charge?
Do you have a customer issue as well?
We can help you get TripAdvisor's attention and get better help faster. Tap below to get started.
Having TripAdvisor issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman5311260 fixes it.
This email address isn't valid


Dispute a Review issue
Reported by GetHuman5311260
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 853 others
0 customers following this


GetHuman5311260 started working on this issue
Sep 29th, 2020 6:54am

Free Moving Concierge

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies