I'm on the verge of calling the BBB! The front desk employee who would only give his fi...
GetHuman5055426's customer service issue with Travelodge from July 2020
16 views | 142 similar | 0 following
Help with my Travelodge issue
Try having Travelodge call you again?
Always use the GetHuman Phone to call Travelodge. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman5055426's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5055426 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman5055426's own words
I'm on the verge of calling the BBB! The front desk employee who would only give his first name (Maurice )the Airport rd Travel Lodge was beond unprofessional. My sister and her * young children were locked out of there room from *PM till **pm. He told my sister he would open the door. After * hrs he still had not shown. She went and asked again. He still didn't come. Then with * crying children she went back and rightfully so flipped out. I went to try to calm her and spoke with him myself. He said he would unlock the door if she apologised. She took the kids to wait for hom and again nothing. I go back, this time he tells me to have her and * hungry crying kids to him. All of this with a smile on his face . I drive her and the kids up front again and she apologizes from the car. We go back to wait. Now Him and security come and tell us there kicking us out because he didn't like the way she apologized. Not to mention he wanted the kids to apologize to him as well.Next he called the cops. He told them if she came to show him her ID we could stay. He still told us to go!**am with * kids and all he had to do was unlock a door. It was funny to him to make us jump through hoops for his own entertainment. I don't care how upset u may be with someone, to treat children like that is sick! *hrs locked out, no shoes, in there bathing suits, sun burned. This man found the whole thing funny as well as the girl who was behind the desk with him. If he is not delt with I promise u I will go as far as I have to and reach the **** owner of the company if I have to.
GetHuman5055426 did not yet indicate what Travelodge should do to make this right.
I have an issue with Travelodge too
How GetHuman5055426 fixed the problem
We are waiting for GetHuman5055426 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
GetHuman5055426 indicated the issue is not fixed yet.
Jul 11th, 2020 8:56pm
Moving? We Make It Easy.
Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!