Hello, we stayed at Swansea West *th-**th July. We had a feedback form sent from them o...

GetHuman-pannedun's customer service issue with Travelodge from August 2018

3 views
 | 
57 similar
 | 
0 following
Help with my Travelodge issue
First: share to improve GetHuman-pannedun's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-pannedun to get a Travelodge rep on the line!
Always use the GetHuman Phone tocall Travelodge. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-pannedun may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-pannedun's own words
Hello, we stayed at Swansea West *th-**th July. We had a feedback form sent from them on **th to complete. We has a really unpleasant stay, and detailed all that we were unhappy with which affected my partner's health whilst there* he has had a really bad chest for months as has had to take oxygen as a result. He also has other health problems. It is now three weeks since we completed the feedback form, but we are totally disgusted that we have not even had a response. It asks on the form if we would be happy to put our comments on Trip Advisor and we wouldn't hesitate if we do not get a satisfactory outcome. Having worked in complaints myself for many years in London, I find that this has been a totally unsatisfactory service. We are very disappointed. We stayed in room ***, the booking was in my partner's name: Mr Dennis Hurst, Invoice number: WB******** and confirmation number: **********. We would like our comments about our unpleasant stay to be taken seriously and responded to. We would like compensation for the very uncomfortable and substandard service which we experienced.**Kind Regards**Patricia Duncan
GetHuman-pannedun did not yet indicate what Travelodge should do to make this right.
I have an issue with Travelodge too
How GetHuman-pannedun fixed the problem
We are waiting for GetHuman-pannedun to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Travelodge's attention and get better help faster. Tap below to get started.
Having Travelodge issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-pannedun fixes it.
This email address isn't valid

Travelodge

Customer service issue
Reported by GetHuman-pannedun
Aug 17th, 2018 - a yr ago
I have an issue with Travelodge too
Not resolved
Seen by 3 customers so far
Similar issue to 57 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-pannedun started working on this issue
Aug 17th, 2018 1:45pm