I have been talking to Rachel Short in corporate events booking she advised me to talk...

GetHuman5878018's Loyalty program issue with Travelodge (UK) from March 2021

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The issue in GetHuman5878018's own words
I have been talking to Rachel Short in corporate events booking she advised me to talk to someone in Customer Service *This could be long *I have booked ** rooms for the last two years for AFD in June this is the second time it has been cancelled however I booked through Rachel last year anyhow I paid a deposit for ** rooms and I had an e voucher for £*** because of loyalty *I assumed it had been automatically detected off for this year as my booking showed me a balence of £*** but what I think Rachel was saying it doesn’t look like it was detected apparently you have to quote it when you book so Rachel as just brought this to my notice *I can forward all the details of booking and e voucher to whoever looks into my bookings.*I would if I can not touch my original booking and leave it in place for **** AFD weekend which will probably be **th June- ** June **** my original booking was Booking ********I have booked another ** rooms through Rachel for ** to ** of this year because we all still wanted to meet up because we haven’t been able to meet up for so long.*We are all ex forces veterans some are not as able bodied as they once were.*I sincerely hope you can help me with our predicament many thanks if you wish to talk to me direct my phone is chris Nash*************Is there anyway you could tweak the booking for this year slightly for some deserving veterans it would be most appreciated many thanks.

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Travelodge (UK)

Loyalty program issue
Reported by GetHuman5878018
Mar 23rd, 2021 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 504 others
0 customers following this

Timeline

GetHuman5878018 started working on this issue
Mar 23rd 2:48pm
GetHuman5878018 indicated the issue is not fixed yet.
Mar 24th 2:05pm

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