TRAVEL LODGE*Had a booking for two nights over Christmas. Tried to contact Travel Lodge...
GetHuman5522584's Cancel booking issue with Travelodge (UK) from December 2020
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Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman5522584's own words
TRAVEL LODGE*Had a booking for two nights over Christmas. Tried to contact Travel Lodge numerous ways but could only find a premium phone number , so tried chat only to get the reply, twice over, from the robot, I think you need to speak to someone ! Each time I tried the live chat , the page just kept disappearing. The reason I need to contact them was because I found out that the Travel Lodge I had booked was closed. So, signed in to my account and cancelled the booking & rebooked else where, that was open. Although I had booked a saver rate I think I should get my refund as the place was closed.
GetHuman5522584 did not yet indicate what Travelodge (UK) should do to make this right.
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