TRAVEL LODGE*Had a booking for two nights over Christmas. Tried to contact Travel Lodge...

GetHuman5522584's Cancel booking issue with Travelodge (UK) from December 2020

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The issue in GetHuman5522584's own words
TRAVEL LODGE*Had a booking for two nights over Christmas. Tried to contact Travel Lodge numerous ways but could only find a premium phone number , so tried chat only to get the reply, twice over, from the robot, I think you need to speak to someone ! Each time I tried the live chat , the page just kept disappearing. The reason I need to contact them was because I found out that the Travel Lodge I had booked was closed. So, signed in to my account and cancelled the booking & rebooked else where, that was open. Although I had booked a saver rate I think I should get my refund as the place was closed.

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Travelodge (UK)

Cancel booking issue
Reported by GetHuman5522584
Dec 4th, 2020 - 3 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 535 others
0 customers following this

Timeline

GetHuman5522584 started working on this issue
Dec 4th, 2020 8:45pm