Hi, my Mom has a booking at Fort William Travelodge tonight. she is travelling from the...

GetHuman-suefishe's customer service issue with Travelodge (UK) from September 2018

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Hi, my Mom has a booking at Fort William Travelodge tonight. she is travelling from the midlands but is currently stuck in Glasgow as the trains are cancelled due to the hurricane. I have informed the front desk at the hotel that she may not arrive tonight. I was advised to contact yourselves to see if she would be able to get any refund if she is unable to get there. Her booking is for * nights so hopefully if the trains are working she’ll get there tomorrow if not tonight. Many thanks, Sue Fisher *Booking ref **********
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Travelodge (UK)

Customer service issue
Reported by GetHuman-suefishe
Sep 19th, 2018 - 6 mons ago
I have an issue with Travelodge (UK) too
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Timeline
GetHuman-suefishe started working on this issue
Sep 19th, 2018 3:29pm
GetHuman-suefishe indicated the issue is not fixed yet.
Sep 19th, 2018 3:30pm
GetHuman-suefishe confirmed the issue is fixed. Hooray!
Sep 20th, 2018 11:07pm
GetHuman-suefishe confirmed the issue is fixed. Hooray!
Sep 23rd, 2018 1:47pm