CONFIRMATION REF *********** I stayed at a travel lodge in Plymouth. It was suppose to...

GetHuman1136795's customer service issue with Travelodge (UK) from September 2018

5 views | 90 similar | 0 following
Help with my Travelodge (UK) issue
First: share to improve GetHuman1136795's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1136795's next move: try calling Travelodge (UK) again.
The best way to get your problem resolved is to tap the button below to start calling Travelodge (UK). We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1136795 may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman1136795's own words
CONFIRMATION REF *********** I stayed at a travel lodge in Plymouth. It was suppose to be for * nights but the accommodation was so poor I requested a refund to find alternative accommodation. The room for me and my boyfriend had * single beds, we were then moved to a room which looked like a hospital room, no way was I paying £*** for that. I*Was told I wouldn’t be refunded for the first night as I already checked in. But got told to check out before **pm and I would receive a refund within *** working days. My arrival date was ********** and my check out date was ********** and I am still awaiting my refund!!!! You can never speak to a customer service agent which is poor! All I want is my refund. I will never stay in a travel lodge again it’s been a nightmare from start to finish.

GetHuman1136795 did not yet indicate what Travelodge (UK) should do to make this right.

How GetHuman1136795 fixed the problem

We are waiting for GetHuman1136795 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Travelodge (UK)'s attention and get better help faster. Tap below to get started.
Having Travelodge (UK) issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1136795 fixes it.
This email address isn't valid

Travelodge (UK)

Customer service issue
Reported by GetHuman1136795
Sep 13th, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 90 others
0 customers following this

Timeline

GetHuman1136795 started working on this issue
Sep 13th, 2018 6:46am