Virtual agent is not working and has not worked for a couple days. I’ve tried calling T...

GetHuman6140790's customer service issue with Travelocity from June 2021

Help with my Travelocity issue
The issue in GetHuman6140790's own words
Virtual agent is not working and has not worked for a couple days. I’ve tried calling Travelocity with no response. I have airline credit i want to use and i thought i booked a flight with the virtual agent now FOUR TIMES i want that price honored because this has been ****. I am trying to be patient and understanding of the holiday but it is Wednesday. * days after. Pick up the phone please. I need to make sure I’m not being overcharged.

GetHuman6140790 did not yet indicate what Travelocity should do to make this right.

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Travelocity

Customer service issue
Reported by GetHuman6140790
Jun 2nd, 2021 - 2 months ago
Fixed
Seen by 16 customers so far
Similar issue to 2478 others
0 customers following this
Items needed
Name on the booking
Booking reference
4 digit PIN

Timeline

GetHuman6140790 started working on this issue
Jun 2nd 8:25pm
GetHuman6140790 confirmed the issue is fixed. Hooray!
Jun 3rd 12:34am

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