Itin**************-Renaissance Denver Downtown City Center Hotel - due to pandemic, & h...

GetHuman4628706's Refund My Booking issue with Travelocity from April 2020

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The issue in GetHuman4628706's own words
Itin**************-Renaissance Denver Downtown City Center Hotel - due to pandemic, & husband's health condition *diabetic & heart condition*, cancelled this hotel booking. Did receive credit of $***.** which has been applied to the American Express card used in the initial transaction. Original amount that was charged to my credit card was $*,***.**, a difference of $***. Am asking that the $*** be refunded as the cancellation was no fault of ours, and can't believe we would be charged a service fee for circumstances totally out of our control. Please respond and let me know that the $*** can be credited to my card. Thank you.

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Travelocity

Refund My Booking issue
Reported by GetHuman4628706
Apr 13th, 2020 - 7 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 2584 others
0 customers following this

Timeline

GetHuman4628706 started working on this issue
Apr 13th 12:43pm