We purchased trip insurance for our daughter who lives in Spain on a trip she is taking...

GetHuman1891849's customer service issue with Travelocity from January 2019

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Help with my Travelocity issue
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The issue in GetHuman1891849's own words
We purchased trip insurance for our daughter who lives in Spain on a trip she is taking to join us on a trip to Japan. I have a couple of questions:***. I noticed her travel insurance has our address and not her address in Spain. How can we change that?***. At the time I purchased her plane trip with you, her husband couldn't confirm he would be able to travel with her. After we purchased her ticket we found he could come. Unfortunately, at that time, I couldn't mimic her trip for him. It didn't show up on your site. I had to go to Korean Air directly to book a similar flight for him. Can we add him to the travel insurance policy we purchased for her?**Her name is: Tess Jewell-Larsen*The number is: Travel Guard: ***********Thank you for your help.*Susan Jewell-Larsen
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Travelocity

Customer service issue
Reported by GetHuman1891849
Jan 3rd, 2019 - 4 mons ago
I have an issue with Travelocity too
Not resolved
Seen by 6 customers so far
Similar issue to 951 others
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Timeline
GetHuman1891849 started working on this issue
Jan 3rd 11:03pm