I booked at Boracay uptown hotel through travelocity last October and promised that sai...

GetHuman1438265's customer service issue with Travelocity from October 2018

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Help with my Travelocity issue
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The issue in GetHuman1438265's own words
I booked at Boracay uptown hotel through travelocity last October and promised that said hotel will going to open before our checkin date Nov.*, but upon checking earlier this morning, Boracay Uptown Hotel still close till *rd wk of November due to their permit. In this regard, we would like to cancel our booking as we need to look for another hotel for Nov.*. Thanks appreciate your quick reponse to my message.
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Travelocity

Customer service issue
Reported by GetHuman1438265
Oct 29th, 2018 - 8 mons ago
I have an issue with Travelocity too
Not resolved
Seen by 3 customers so far
Similar issue to 673 others
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Timeline
GetHuman1438265 started working on this issue
Oct 29th, 2018 5:20am