I tried to set up an account. In order to investigate a reported mortgage loan, in my c...

GetHuman-bbergman's customer service issue with TransUnion from December 2018

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The issue in GetHuman-bbergman's own words
I tried to set up an account. In order to investigate a reported mortgage loan, in my credit history, which I did not make.* In the verification section, with three questions to confirm my identify. A question ask about a person and which state would be associated with this person. *I have never been associated with, related to, had any contact with or any knowledge of the male named in the question.*Naturally the system refused to set up an account for me.*I want to set up an account, as well as learn why Trans Union has this person connected to my credit history and life.*The name of the man in the question is: Francis Cox.*Thank You*My name is:*William E Bergman***** E*** terr*Grandview, Mo. *********-***-****

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TransUnion

Customer service issue
Reported by GetHuman-bbergman
Dec 30th, 2018 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 1192 others
0 customers following this

Timeline

GetHuman-bbergman started working on this issue
Dec 30th, 2018 7:01pm