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TownePlace Suites Customer FAQ

Top Answers & How-to Guides

What is TownePlace Suites's Phone Number?

The question we are asked most often is about how to talk to TownePlace Suites customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I request a late check-out?

Yes, you can request a late check-out at TownePlace Suites. We understand that sometimes you may need a bit more time before checking...
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Recent TownePlace Suites Customer Questions

Do upgraded room numbers show on invoice?

Yes, if you were upgraded to a different room type at the TownePlace Suites, your room number and the type of room you were upgraded to should appear on your invoice. Please keep in mind that the specifics might vary depending on the hotel's policies and systems.
Asked Mar 6, 2024 1:22 AM

Help me with my TownePlace Suites customer service issue

Services

Is breakfast included in my stay?

Yes, breakfast is included in your stay at TownePlace Suites. We understand the importance of starting your day off right with a delicious...
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Do you offer a shuttle service to and from the airport?

Yes, TownePlace Suites offers a convenient shuttle service to and from the airport for our guests' convenience. Our complimentary shuttle...
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Are there restaurants or dining options within walking distance?

Yes, TownePlace Suites offers easy access to a variety of restaurants and dining options within walking distance. Whether you're looking...
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Do you offer room service?

No, we do not offer room service at TownePlace Suites. However, we provide a convenient and fully-equipped kitchenette in every suite....
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Check-in/Check-out

What are the check-in and check-out times?

At TownePlace Suites, we strive to provide utmost convenience to our guests. Our check-in time is at 3:00 PM, ensuring ample time to...
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Can I request a late check-out?

Yes, you can request a late check-out at TownePlace Suites. We understand that sometimes you may need a bit more time before checking...
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Parking

Is parking available at the hotel?

Yes, parking is available at TownePlace Suites. We understand the importance of convenient parking for our guests and provide ample...
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Pets

Are pets allowed in the hotel?

Yes, pets are allowed at TownePlace Suites. We understand that your furry friends are part of your family, and we welcome them to our...
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Amenities

Is there a fitness center or gym on-site?

Yes, TownePlace Suites offers an on-site fitness center to cater to guests' exercise needs. Our state-of-the-art gym is equipped with...
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Are there laundry facilities available?

Yes, TownePlace Suites provides laundry facilities for guest use. We understand the importance of having clean clothes during your...
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Do you have a pool?

Yes, TownePlace Suites features a refreshing outdoor pool for guests to enjoy during their stay. Our pool offers a tranquil and inviting...
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Is Wi-Fi included in the room rate?

Yes, Wi-Fi is included in the room rate at TownePlace Suites. We understand the importance of staying connected while traveling, so...
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