***************I am writing to complain about an issue with Electrical Products.**I hav...

GetHuman1968765's customer service issue with Toshiba from January 2019

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The issue in GetHuman1968765's own words
***************I am writing to complain about an issue with Electrical Products.**I have already raised my issue within your organisation, but I feel that my issue is still unresolved, hence my need to involve you in helping to resolve this problem.**Here is what happened: I purchased one of your TV’s back in March of this year, a couple of weeks ago there was an incident where my little boy had lent against the TV and it was dragged off the stand the TV would not come on, I immediately got in touch with my Insurance company who sent an engineer to inspect the TV.**A few days later my insurance company got in touch to say that the cause of the problem was not due to the incident , but the LCD panel had failed which is down to wear and tear*component failure I’m just at a loss as to how your TV can fail through wear & tear when the TV is only *** months old from brand new?**. This happened on November **th, ******Replace TV please**Please reply back via this email address, as I would like to keep all my communications in one place.**Yours sincerely,**Donna Evetts**** Minerva Street**Nottingham *Nottinghamshire *NG* *GR**RES*******
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Customer service issue
Reported by GetHuman1968765
Jan 15th, 2019 - 9 mons ago
I have an issue with Toshiba too
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GetHuman1968765 started working on this issue
Jan 15th 2:11pm