***************I am writing to complain about an issue with Electrical Products.**I hav...

GetHuman1968765's customer service issue with Toshiba from January 2019

1 view
 | 
788 similar
 | 
0 following
Help with my Toshiba issue
Next: our robot will wait on hold for GetHuman1968765 to get a Toshiba rep on the line!
Always use the GetHuman Phone tocall Toshiba. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman1968765's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman1968765 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman1968765's own words
***************I am writing to complain about an issue with Electrical Products.**I have already raised my issue within your organisation, but I feel that my issue is still unresolved, hence my need to involve you in helping to resolve this problem.**Here is what happened: I purchased one of your TV’s back in March of this year, a couple of weeks ago there was an incident where my little boy had lent against the TV and it was dragged off the stand the TV would not come on, I immediately got in touch with my Insurance company who sent an engineer to inspect the TV.**A few days later my insurance company got in touch to say that the cause of the problem was not due to the incident , but the LCD panel had failed which is down to wear and tear*component failure I’m just at a loss as to how your TV can fail through wear & tear when the TV is only *** months old from brand new?**. This happened on November **th, ******Replace TV please**Please reply back via this email address, as I would like to keep all my communications in one place.**Yours sincerely,**Donna Evetts**** Minerva Street**Nottingham *Nottinghamshire *NG* *GR**RES*******
GetHuman1968765 did not yet indicate what Toshiba should do to make this right.
I have an issue with Toshiba too
How GetHuman1968765 fixed the problem
We are waiting for GetHuman1968765 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Toshiba's attention and get better help faster. Tap below to get started.
Having Toshiba issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1968765 fixes it.
This email address isn't valid

Toshiba

Customer service issue
Reported by GetHuman1968765
Jan 15th, 2019 - 9 mons ago
I have an issue with Toshiba too
Not resolved
Seen by 1 customer so far
Similar issue to 788 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1968765 started working on this issue
Jan 15th 2:11pm