Impossible to contact TomTom. I purchased a map update for my device and paid...

GetHuman5191101's Complaint issue with TomTom from August 2020

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The issue in GetHuman5191101's own words
Impossible to contact TomTom. I purchased a map update for my device and paid £**.**. Was then informed that my device was not compatabile and out of date. I have since been invoiced for this amount for something that I can not use. I want a refund but it is impossible to contact TomTom in any way. I paid via Paypal and have now cancelled my subscription and it says on TomTom site that I do not have a subscription with them. They gave me the impression that my sat nav was able to take updates for maps , this is an annoying and impossible situation .

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TomTom

Complaint issue
Reported by GetHuman5191101
Aug 23rd, 2020 - 8 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 522 others
0 customers following this

Timeline

GetHuman5191101 started working on this issue
Aug 23rd, 2020 3:27pm

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