traffic not working

GetHuman4868400's Technical support issue with TomTom from May 2020

Help with my TomTom issue
First: share to improve GetHuman4868400's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4868400 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman4868400's own words
contact Tomtom help ... Dear Sirs and Madames**I bought a brand new TomTom Go Essential * inch GPS * weeks ago, an EU map update was possible via USB on the PC.**The activation of traffic is not possible, it says *Service not available** *We have problems accessing TomTom services* *Please try again later***Unfortunately it is not possible to call TomTom for help. Please provide a service phone number for the required support.**As I said, I bought an expensive device that only works incompletely.**Device: TomTom Go Essential * inch*- Lifetime European Maps*- Lifetime traffic*-….*Device no .: ZE************Best regards*Dr. Klaus Kellermann**Zelgmatt ***CH-**** Egg near Zurich**T: *** ** *** ****
it is not possible to contact Tomtom helpline in Europe

GetHuman4868400 did not yet indicate what TomTom should do to make this right.

please solve the the issue
i spend a couples of hours to get help, poor
How GetHuman4868400 fixed the problem

We are waiting for GetHuman4868400 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get TomTom's attention and get better help faster. Tap below to get started.
Having TomTom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


TomTom Go Essential, Lifetime Traffic doesn't work
Technical support issue
Reported by GetHuman4868400
May 25th, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 402 others
0 customers following this


GetHuman4868400 started working on this issue
May 25th, 2020 7:47pm
GetHuman4868400 indicated the issue is not fixed yet.
May 26th, 2020 2:04am
GetHuman4868400 indicated the issue is not fixed yet.
May 26th, 2020 2:18am

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies