traffic not working

GetHuman4868400's Technical support issue with TomTom from May 2020

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The issue in GetHuman4868400's own words
contact Tomtom help ... Dear Sirs and Madames**I bought a brand new TomTom Go Essential * inch GPS * weeks ago, an EU map update was possible via USB on the PC.**The activation of traffic is not possible, it says *Service not available** *We have problems accessing TomTom services* *Please try again later***Unfortunately it is not possible to call TomTom for help. Please provide a service phone number for the required support.**As I said, I bought an expensive device that only works incompletely.**Device: TomTom Go Essential * inch*- Lifetime European Maps*- Lifetime traffic*-….*Device no .: ZE************Best regards*Dr. Klaus Kellermann**Zelgmatt ***CH-**** Egg near Zurich**T: *** ** *** ****
it is not possible to contact Tomtom helpline in Europe

GetHuman4868400 did not yet indicate what TomTom should do to make this right.

please solve the the issue
i spend a couples of hours to get help, poor
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TomTom

TomTom Go Essential, Lifetime Traffic doesn't work
Technical support issue
Reported by GetHuman4868400
May 25th, 2020 - a year ago
Not resolved
Seen by 16 customers so far
Similar issue to 402 others
0 customers following this

Timeline

GetHuman4868400 started working on this issue
May 25th, 2020 7:47pm
GetHuman4868400 indicated the issue is not fixed yet.
May 26th, 2020 2:04am
GetHuman4868400 indicated the issue is not fixed yet.
May 26th, 2020 2:18am

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