this is just a quick question which may be corrected thru an update but wanted to run i...

GetHuman704319's customer service issue with TomTom from May 2018

4 views
 | 
277 similar
 | 
0 following
Help with my TomTom issue
How did GetHuman704319 do it?
Waiting to hear how GetHuman704319 fixed the problem to share with other customers.
The issue in GetHuman704319's own words
this is just a quick question which may be corrected thru an update but wanted to run it by you-*I just purchased a VIA ****TM. just wanting to check it out I tried setting my work location to use on my way to work. it would not recognize the street name. *so I put in an alternate destination which is on my way to work and it wanted me to go a wrong way which would have taken me in an opposite direction of where it should have taken me.*does it sound like an update would be the fix?
GetHuman704319 did not yet indicate what TomTom should do to make this right.
I have an issue with TomTom too
How GetHuman704319 fixed the problem
We are waiting for GetHuman704319 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TomTom's attention and get better help faster. Tap below to get started.
Having TomTom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TomTom email you?
This email address isn't valid
Follow this issue
See how GetHuman704319 fixes it.
This email address isn't valid

TomTom

Customer service issue
Reported by GetHuman704319
May 21st, 2018 - 6 mons ago
I have an issue with TomTom too
Fixed
Seen by 4 customers so far
Similar issue to 277 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman704319 started working on this issue
May 21st 3:24pm
GetHuman704319 confirmed the issue is fixed. Hooray!
May 21st 4:49pm