TomTom Order number: **********I purchased a TomTom promotion for European Map update f...

GetHuman703528's customer service issue with TomTom from May 2018

3 views
 | 
36 similar
 | 
0 following
Help with my TomTom issue
How did GetHuman703528 do it?
Waiting to hear how GetHuman703528 fixed the problem to share with other customers.
The issue in GetHuman703528's own words
TomTom Order number: **********I purchased a TomTom promotion for European Map update for £**.*I assumed it was a permanent update as there was no information within the promo to advise otherwise.*It was only when I had paid via PayPal and noticed on my payment order that the update was a ** day update only.*I’m annoyed that the limitation of the update was not explicitly pointed out within the promo advertising. If TomTom had advised only a ** day update I would not have proceeded.*I feel that TomTom should either refund my money or they should provide the update as a permanent update as I was expecting.*Thanks*Chris F
GetHuman703528 did not yet indicate what TomTom should do to make this right.
I have an issue with TomTom too
How GetHuman703528 fixed the problem
We are waiting for GetHuman703528 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get TomTom's attention and get better help faster. Tap below to get started.
Having TomTom issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would TomTom email you?
This email address isn't valid
Follow this issue
See how GetHuman703528 fixes it.
This email address isn't valid

TomTom

Customer service issue
Reported by GetHuman703528
May 21st, 2018 - 6 mons ago
I have an issue with TomTom too
Fixed
Seen by 3 customers so far
Similar issue to 36 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Where was the item purchased
Order number (if applicable)
Billing address
Timeline
GetHuman703528 started working on this issue
May 21st 10:38am
GetHuman703528 confirmed the issue is fixed. Hooray!
May 21st 10:44am