URGENT*On January **, I sent an email (as attached below) requesting the return I bough...

GetHuman-elianape's customer service issue with Tobi.com from January 2019

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The issue in GetHuman-elianape's own words
URGENT*On January **, I sent an email (as attached below) requesting the return I bought a white blazer on ******** (packing list-order * *******), but when I received it I noticed that the product was not as reported on Tobi's website, ie: It was not white according to my order. The color of the blazer was ivory. I then returned the product to Tobi as instructed on the site. To date, I have not received a refund of the money paid for the product. Attached attachment UPS's voucher for using I sent the return to Tobi. Please arrange the amount paid for the product of the money paid for the purchase of a Tobi blazer, a purchase that does not meet the description on the site. I bought a white blazer and received an ivory. I made the return by ups and until this moment, I did not receive any information about the return of the money to my credit card.I bought a white blazer on ******** (packing list-order * *******), but when I received it I noticed that the product was not as reported on Tobi's website, ie: It was not white according to my order. The color of the blazer was ivory. I then returned the product to Tobi as instructed on the site. To date, I have not received a refund of the money paid for the product. Attached attachment UPS's voucher for using I sent the return to Tobi. Please arrange the amount paid for the product.*E-mail sent ******** *(I bought a white blazer on ******** (packing list-order * *******), but when I received it I noticed that the product was not as reported on Tobi's website, ie: It was not white according to my order. The color of the blazer was ivory. I then returned the product to Tobi as instructed on the site. To date, I have not received a refund of the money paid for the product. Attached attachment UPS's voucher for using I sent the return to Tobi. Please arrange the amount paid for the product.)*I await a response from Tobi on the subject soon*Eliana Perez

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Tobi.com

Customer service issue
Reported by GetHuman-elianape
Jan 21st, 2019 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 405 others
0 customers following this

Timeline

GetHuman-elianape started working on this issue
Jan 21st, 2019 11:26pm