I ordered a tile Nov ** and I received a confirmation order number. I then received ano...

GetHuman-roxysurf's customer service issue with Tile from December 2018

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The issue in GetHuman-roxysurf's own words
I ordered a tile Nov ** and I received a confirmation order number. I then received another email saying they were on back order and I should receive another confirmation number once my credit card had been charged. I received that charge on my credit card but I have not received another email with my order number. I tried to track my package with my original order number but it says my order does not exist. I would like to make sure my order was actually ordered and that the money that was charged from my bank is not just being taken. -Caitlin
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Customer service issue
Reported by GetHuman-roxysurf
Dec 7th, 2018 - 5 mons ago
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GetHuman-roxysurf started working on this issue
Dec 7th, 2018 2:54am