*****@***.com*Have ordered three large boxes of items from Treadup and have not receive...

GetHuman-gjonesah's customer service issue with ThredUp from November 2018

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The issue in GetHuman-gjonesah's own words
*****@***.com*Have ordered three large boxes of items from Treadup and have not received them. Called Tread up and I was told the packages were shipped to FEDX ?????? Called FEDX and was told that the merchant Tread Up has initiated some labels for item pickup but no such items were never shipped Treadup still has the items in their possession. This communication has been going back and forth for days. I guess some customers are claiming on Google that Treadup lies Always about incorrect address to defraud customers they've used the same lame lines with me. If you guys cannot afford a live customer service person then simple do not defraud vulnerable customers for profit. You know my stuff was not shipped why lie about it?????? By the way your *** customer service number trails to a Government site at least Consumers will have a very good case:

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ThredUp

Customer service issue
Reported by GetHuman-gjonesah
Nov 9th, 2018 - 2 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 395 others
0 customers following this

Timeline

GetHuman-gjonesah started working on this issue
Nov 9th, 2018 10:54pm

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