I have a nice Sak handbag that is brown* gold knitted look that is**" long. I received...

GetHuman1698258's customer service issue with Thesak.com from December 2018

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The issue in GetHuman1698258's own words
I have a nice Sak handbag that is brown* gold knitted look that is**" long. I received it as a gift last year. I used it some last year and started using it again just recently-I had it yesterday at the hospital (doctor appointment) when it got stuck---the lining caught in the zipper--and I could not get it free. My phone, wallet and everything inside. A security guard tried to help and when he pulled on it the gold Sak pull came off so now I can't zip or use my handbag
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Thesak.com

Customer service issue
Reported by GetHuman1698258
Dec 5th, 2018 - 2 mons ago
I have an issue with Thesak.com too
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Seen by 3 customers so far
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Timeline
GetHuman1698258 started working on this issue
Dec 5th, 2018 10:00pm