Before contacting them, items GetHuman1698258 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1698258's own words
I have a nice Sak handbag that is brown* gold knitted look that is**" long. I received it as a gift last year. I used it some last year and started using it again just recently-I had it yesterday at the hospital (doctor appointment) when it got stuck---the lining caught in the zipper--and I could not get it free. My phone, wallet and everything inside. A security guard tried to help and when he pulled on it the gold Sak pull came off so now I can't zip or use my handbag
GetHuman1698258 did not yet indicate what Thesak.com should do to make this right.
I have an issue with Thesak.com too
How GetHuman1698258 fixed the problem
We are waiting for GetHuman1698258 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Thesak.com's attention and get better help faster. Tap below to get started.
Having Thesak.com issues too?
Get tips from pros & other customers, and get it handled faster: