Was charged for a verification that wasn't able to be completed. I searched My Orders...

GetHuman-jtring's customer service issue with The Work Number from June 2018

5 views
 | 
59 similar
 | 
0 following
Help with my The Work Number issue
GetHuman-jtring's next move: call The Work Number.
The best way to get your problem resolved is to tap the button below to start calling The Work Number. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-jtring's own words
Get employment verif only ... Was charged for a verification that wasn't able to be completed. I searched My Orders, and nothing is pending, nothing completed for that borrower, yet credit card was charged.**VOE was for Brady Stephens last four of social ****.
I didn't complete anything and yet the credit card was charged.
Reverse the charges asap.
Spent ** minutes on hold yesterday - your hold times are unacceptable.
I have an issue with The Work Number too
How GetHuman-jtring fixed the problem
We are waiting for GetHuman-jtring to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get The Work Number's attention and get better help faster. Tap below to get started.
Having The Work Number issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jtring fixes it.
This email address isn't valid

The Work Number

Customer service issue
Reported by GetHuman-jtring
Jun 4th, 2018 - a yr ago
I have an issue with The Work Number too
Fixed
Seen by 5 customers so far
Similar issue to 59 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-jtring started working on this issue
Jun 4th, 2018 11:08pm
GetHuman-jtring indicated the issue is not fixed yet.
Jun 5th, 2018 3:48pm
GetHuman-jtring indicated the issue is not fixed yet.
Jun 5th, 2018 3:49pm
GetHuman-jtring indicated the issue is not fixed yet.
Jun 8th, 2018 3:45pm