You billed my Amex for this. *******@***.com*BILLED TO*Amex .... *****Fort Worth, TX...

GetHuman4847498's Service problem issue with The Weather Channel from May 2020

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The issue in GetHuman4847498's own words
reverse a charge that I did not order or receive. ... You billed my Amex for this. *******@***.com*BILLED TO*Amex .... *****Fort Worth, TX *****-*****USA*DATE*Apr **, *****ORDER ID*ML******VD*DOCUMENT NO.***************App Store Premium Pro (Automatic Renewal)*Premium Pro (Automatic Renewal) (Yearly)*Renews Apr **, *****Trisha's iPhone*Subtotal* *$**.***Tax* * $*.***TOTAL**$**.****This is my wife's apple account. We both use my Amex for app purchases. I currently have a subscription to Weather channel yearly for $*.**. She does not have a subscription and especially one for the price above. She never signed up for one. I spoke to Apple about the charge before I realized it was her Apple account that this was charged to. I spoke to here that day after she came home from work. She informed me that she did not purchase this. She went to her weather channel app to look and it is not ad free, only mine is ad free. Please remove this charge from my Amex. I will call Apple again today to let them know what she said about this charge. Maybe they will correct it. Either way, I don't care how it is done, a long as it it rectified.**Thank you, *Thurman Bell
credit card refunded
no
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The Weather Channel

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Service problem issue
Reported by GetHuman4847498
May 20th, 2020 - 3 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 438 others
0 customers following this

Timeline

GetHuman4847498 started working on this issue
May 20th, 2020 2:50pm