UI offered me * payment options to avoid disconnect before **** & now I cannot pay the...

GetHuman631045's customer service issue with The United Illuminating Company from September 2018

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The issue in GetHuman631045's own words
UI offered me * payment options to avoid disconnect before **** & now I cannot pay the amount due by Thursday, ****.
GetHuman631045 did not yet indicate what The United Illuminating Company should do to make this right.
I have an issue with The United Illuminating Company too
How GetHuman631045 fixed the problem
I was contacted by UI * minutes after placing my request for immediate intervention c*o GetHuman & then followed the voice prompts , choosing option ‘*’ for reporting service emergencies , which enabled me to get on the line with a Customer Service Rep. immediately to make a payment arrangement to prevent a disruption of my electric service to a disconnect slated for * pm the following day !
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The United Illuminating Company

Customer service issue
Reported by GetHuman631045
Sep 18th, 2018 - 6 mons ago
I have an issue with The United Illuminating Company too
Fixed
GetHuman631045 shared how to fix
Seen by 4 customers so far
Similar issue to 116 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Timeline
GetHuman631045 started working on this issue
Sep 18th, 2018 8:22pm
GetHuman631045 confirmed the issue is fixed. Hooray!
Sep 20th, 2018 5:00pm
GetHuman631045 confirmed the issue is fixed. Hooray!
Sep 20th, 2018 8:05pm